Customer Support Workflow
=========================
Routes customer support requests to the appropriate handler based on issue classification.

Entry: classifier

Nodes:
  - id: classifier
    type: agent
    name: Issue Classifier
    description: "Classifies the support issue into categories"
    
  - id: billing
    type: agent
    name: Billing Agent
    description: "Handles billing-related inquiries"
    
  - id: technical
    type: agent
    name: Technical Support
    description: "Handles technical issues and troubleshooting"

Edges:
  - source: classifier
    target: billing
    condition: "{{output.category}} == 'billing'"
    
  - source: classifier
    target: technical
    condition: "{{output.category}} == 'technical'"